1. From the Administrator Account, find the admin dropdown menu in the top right corner of the page
  2. Select the option Add new user
  3. Select whether it is a Service Writer or Technician account
    • Service Writer account – Service writers can add customers, move them along the workflow, send text updates, modify customer information and edit digital vehicle inspections
    • Technician account – Technicians can only access/fill out digital vehicle inspections and click administrator authorized buttons in the workflow