Integration

Integration is the ability for two different pieces of software to communicate with each other. While autotext.me can run stand-alone without any issues, we currently have multiple levels of integration with most shop management systems.

SHOP MANAGEMENT SYSTEMS (SMS) WE CURRENTLY INTEGRATE WITH

THIRD PARTY INTEGRATIONS

Level 1

Level 1 integration is a one-way pull of information out of the shop management system (SMS) and the ability to sync first status. When a ticket is created in the SMS, our adapter pulls information out of the SMS and inserts it into the autotext.me cloud. When you select “Check-in” in your management system, the integration will automatically add that customer to your autotext.me active customer page. This can also include appointment syncing between systems and mapping of user accounts.

Estimate/RO created in SMS

autotext.me adapter

autotext.me adapter uploads information to autotext.me cloud

autotext.me quick-add

Customer automatically added to autotext.me’s active customer page

Level 1 integrated management systems

Shopware

MaxxTraxx

Summit CRS

ALLDATA

YES Management

NAPA TRACS

Winworks

ASA Tiremaster

Level 2

Includes level 1

Level 2 integration allows your shop management system (SMS) and autotext.me to sync multiple statuses. This can range from a complete status sync to multiple steps in your SMS workflow.

Estimate/RO created in SMS with status “Check-in”

Status Sync

Status sync from SMS to autotext.me

autotext.me Dashboard

Customer automatically added to autotext.me’s active customers page

Level 2 integrated management systems

HITS BPOS

RO Writer

Shopkey

Mitchell 1

Level 3

Includes levels 1 & 2

Level 3 integration allows clients to push DVI results back into the shop management system (SMS) after a digital vehicle inspection (DVI) has been completed, eliminating all dual entry from service writers.

Completed DVI

Completed DVI

DVI Submit

DVI results submitted to SMS

Recommendations populated in SMS

Level 3 integrated management systems

Omnique

Protractor

TireShop

Level 4

Includes levels 1, 2 & 3

Level 4 integration allows your shop to generate an autotext.me work order directly from your shop management system (SMS). The autotext.me work order lets your technicians clock on and off jobs and enables your shop to go completely digital.

Work Order in SMS

DVI Submit

Work Order pulled from SMS

Completed DVI

Work Order from SMS is populated in autotext.me’s work order

Level 4 integrated management systems

Omnique

Protractor

Level 5

Includes levels 1, 2, 3 & 4

Level 5 integration allows your shop to see customer vehicle history directly on your autotext.me digital vehicle inspection (DVI).

Vehicle history in SMS

DVI Submit

Vehicle history pulled from SMS

Completed DVI

DVI displays vehicle history

Level 5 integrated management systems

Omnique

Shop Management System + autotext.me integration = Even MORE Time Savings!

No setup fees.

Simple month-to-month billing.

No long-term commitments or contracts.

Take advantage of a two week, fully featured trial after demo. No credit card information required.

Getting started with autotext.me is risk-free!