Integration is the ability for two different pieces of software to communicate with each other. While autotext.me can run stand-alone without any issues, we currently have multiple levels of integration with most shop management systems.
SHOP MANAGEMENT SYSTEMS (SMS) WE CURRENTLY INTEGRATE WITH
THIRD PARTY INTEGRATIONS
Level 1 integration is a one-way pull of information out of the shop management system (SMS) and the ability to sync first status. When a ticket is created in the SMS, our adapter pulls information out of the SMS and inserts it into the autotext.me cloud. When you select “Check-in” in your management system, the integration will automatically add that customer to your autotext.me active customer page. This can also include appointment syncing between systems and mapping of user accounts.
Estimate/RO created in SMS
autotext.me adapter uploads information to autotext.me cloud
Customer automatically added to autotext.me’s active customer page
Level 1 integrated management systems
Includes level 1
Level 2 integration allows your shop management system (SMS) and autotext.me to sync multiple statuses. This can range from a complete status sync to multiple steps in your SMS workflow.
Estimate/RO created in SMS with status “Check-in”
Status sync from SMS to autotext.me
Customer automatically added to autotext.me’s active customers page
Level 2 integrated management systems
Includes levels 1 & 2
Level 3 integration allows clients to push DVI results back into the shop management system (SMS) after a digital vehicle inspection (DVI) has been completed, eliminating all dual entry from service writers.
DVI results submitted to SMS
Recommendations populated in SMS
Level 3 integrated management systems
Work Order in SMS
Work Order pulled from SMS
Work Order from SMS is populated in autotext.me’s work order
Level 4 integrated management systems
Includes levels 1, 2, 3 & 4
Level 5 integration allows your shop to see customer vehicle history directly on your autotext.me digital vehicle inspection (DVI).
Vehicle history in SMS
Vehicle history pulled from SMS
DVI displays vehicle history
Level 5 integrated management systems
Shop Management System + autotext.me integration = Even MORE Time Savings!
No setup fees.
Simple month-to-month billing.
No long-term commitments or contracts.
Take advantage of a two week, fully featured trial after demo. No credit card information required.
Getting started with autotext.me is risk-free!
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