Yes, You Need Tablets in Your Shop – 3 Reasons Why
- If you are doing digital vehicle inspections, then this is a must to make it easier for them to complete the inspection.
- Even if you aren’t using digital vehicle inspections, they can pull up Identifix, IATN, All Data Repair, Mitchell ProDemand, and Google (yes, your techs are using Google, too, to find fixes for vehicles; it isn’t just your customers.).
- It reduces wasted steps for your technician if he needs to refer to a wiring diagram and you only have a computer or laptop in the shop that isn’t mobile. Reducing steps allows for your techs to be more efficient, and that is a good thing (Six Sigma stuff).
“Chris, great you have me convinced I need a tablet now, but there are so many out there. What kind should I buy?” We have a page for that: http://www.autoflow.com/support/tablets/ The Lenovo is a good, cheap choice to start with (FYI…there’s no flash on the camera, but for the money, that is fine with me). Read more of my blogs at http://www.autoflow.com/blog/.
Architect/President at autotext.me
The Desire for Continuous Improvement
As an auto repair shop owner of Golden Rule Auto Care, Chris Cloutier realized the need for a better way to communicate with his customers as he observed how communication gaps created bottleneck situations and wasted valuable rack time.