Not that cars are becoming difficult enough, now the future is forcing us to know way more about technology than we ever wanted (ok, sure, I like technology…). Because computer networks are a tough issue to deal with, we’ve put together a page to help guide you in determining why your network may or may not suck. Yes, I said suck because a lot of times the equipment that our ISP’s provide us with is not good. And, just like anything else, it is hard for us to decipher between what is good from what is bad (remember, as business owners we must know everything…or, at least that is what everyone else thinks should be the case).
Darryl Fraley, one of my millennials (it isn’t a bad word, I promise), built this page to help decipher some issues you may be having. We are not network experts, and, no, we can’t come into your shop and fix your issues, but at least we can help educate you some on this topic. Darryl shows how you can do the following: – Test your network for download and upload speeds. – Troubleshoot some common problems, like why your download speeds are reduced at a distance. – Pick up on a few geeky terms, so that when you do work on your network, you can speak “geek” to the network guy. Having a strong network in your shop will allow you to have a smooth transition when adopting up and coming technologies. Trust me when I tell you that you don’t want everyone in your shop complaining about how “slow” the internet is. And, if you’re experiencing that now, this should help:
Architect/President at autotext.me
As an auto repair shop owner of Golden Rule Auto Care, Chris Cloutier realized the need for a better way to communicate with his customers as he observed how communication gaps created bottleneck situations and wasted valuable rack time. With 20+ years experience as a software developer including employment stints at Southwest Airlines and Wyndham International, Chris had seen the benefits of the marriage of software and customer service. With the entrepreneurial passion to create an innovative solution to solve a common industry problem, Chris designed autotext.me, a tool that dually functions as a visual workflow management system and as a means for keeping customers engaged and informed by providing status updates throughout the stages of the vehicle repair process. Click here to read more...