Rewards & Referrals

Easy-to-use rewards program with a built-in innovative referral tool

Chris Cloutier Shares His Heart on Toastmasters

Chris Cloutier Shares His Heart on Toastmasters

Twenty years ago, I was challenged to go to a Toastmasters meeting by Mark, my friend and a quality assurance engineer at the company I was working for. He told me that he loved my ideas but that I was not good at presenting them. I honestly was a little hurt by his...
Automotive Customer Retention Strategies That Work

Automotive Customer Retention Strategies That Work

At a time when consumers value every minute and every dollar, businesses need to work harder to earn customer loyalty. Every time a customer drives away from their shop, you risk losing them to a competitor’s alluring discount or location. The secret to automotive...
5 Pillars to Stand On

5 Pillars to Stand On

5 Pillars to Stand On Every once in a while, I like to talk about things that are not technical or business related. Personal development is a favorite topic of mine, and I realize that it is an underappreciated subject. I think personal development gets a bad rap,...
All-As-One

All-As-One

All-As-One Creating an all-in-one solution for any industry is a pretty huge feat and typically not something that is ever 100% completed. If you think about your day, most people use 5 to 10 different digital tools to get their job done that aren’t under one...
What’s Your Advantage?

What’s Your Advantage?

What’s Your Advantage? Recently, I was quoted in an article about a shop’s competitive advantage: https://www.autoserviceworld.com/if-this-is-your-competitive-advantage-youre-doing-it-wrong/. The idea that you fix cars better than others is not really a...