Automate your workflow.

A collaborative tool for your Automotive Repair Shop.

autotext.me is the collaborative tool for your automotive repair shop. Created by a shop owner, we are uniquely positioned to understand and identify the challenges facing shop owners today and strive towards providing the industry with one seamless product that automates and streamlines everyday processes, resulting in improved shop efficiency, customer service, and profitability.

autotext.me is a cloud-based web application that provides you with superior uptime, responsiveness, and reliability. All functionality is accessible from any web browser on any device, such as laptops, tablets, and smart phones. Use autotext.me on Apple, Windows, or Android.

Workflow

Workflow Management made easy. Know the current status, at-a-glance, of every car currently in your shop. Never lose a car in the shuffle again!

You are in complete control. autotext.me is 100% configurable to how your shop workflow runs today or how you want it to run.

With just the tap of a finger or the click of a mouse, service writers and technicians are able to quickly and easily manage shop workflow, keeping everyone informed of a vehicle’s status and instantly updated on changes as they happen. Easily identify bottleneck situations and spot workflow delays with configurable timers.

Communication

Take advantage of real-time push communications, and reduce unnecessary inbound phone calls.

No longer use personal cell phones to communicate with your customers. Define automatic text or email status updates to be sent as a customer’s vehicle progresses through your shop’s workflow.

Engage in two-way conversations, which are archived with time/date stamps for future reference. Include pictures and PDFs as needed.

Digital Vehicle Inspection

Present inspection data and repair recommendations directly to the customer with a simple click. Pictures, videos, notes, and repair recommendations are beautifully presented to the customer via their cell phone or email in an easy-to-navigate and understandable manner.

Includes the ability to add multiple pictures per item with text markup to draw emphasis on problem areas and a 60 second video per category, if desired.

Work Order

Track your technicians’ efficiency in your bays by going paperless with our digital work order. Enable your technicians to pull up work orders on tablets and clock on and off different repair jobs.

Quality Control

If you don’t already have a Quality Control process in place, you should. If you do, autotext.me makes it easy to go digital.

Gain the confidence of delivering vehicles to customers in the condition they expected and paid for with no residual issues such as left behind grease or loose belts, hoses, and caps.

Our inspection checklist is 100% customizable and includes the ability to take notes, pictures, and a final video which are archived in the customer record.

Share Quality Control inspections with your customers via text, email, or print. Customers will keep coming back, knowing that they received top quality service the first time! Loyal customers are worth 10 times their initial visit.

Rewards & Referrals

Rewards and Referrals enables shops to identify their most loyal customers and give meaningful rewards for referrals through our simple, no-hassle, easy-to-use rewards program.

The program is fully customizable, giving shops the ability to create their own point structure for customer referrals and visits, along with defining rewards, whether it be a free tire rotation or oil change.

Internal Chat

Save time using our internal chat tool to communicate within your shop.

Enable your service writers and technicians to operate more efficiently and exchange information even faster. Avoid communication discrepancies with documented chat history.

autotext.me Partners

autotext.me is here to help.

We are here to help auto repair shops more clearly understand today’s technologies and help them move into technology to become more productive and efficient. Because autotext.me is created and developed by a shop owner, we are uniquely positioned to understand and identify the needs and challenges facing owners and shops today.

autotext.me continually strives to provide simple, helpful solutions for automating and streamlining everyday processes.