Real Solutions. Real Simple. Created by a Shop Owner.
autotext.me is a comprehensive, cloud-based tool that offers simple solutions for a controlled workflow, improved communications, digital vehicle inspections, and quality control implementation.
Industry surveys have found that 90% of text messages are read within 3 minutes of receipt.
autotext.me enables your shop to communicate instantly with customers on a platform they’re already on. With the click of a mouse or tap of a button, your client will be updated during all phases of the vehicle repair process, from check-in to ready, and every step of the workflow in-between. Engage in two-way text conversations, with the ability to attach and send pictures.
Update both your workflow and customers with simple point and click. Easily identify bottleneck situations and workflow delays. Remotely manage your vehicle inventory.
Proactively communicate and engage your customers throughout the stages of the vehicle repair process, which results in reduced wasted rack time and increased shop productivity.
51 Seconds: the power and ease-of-use of autotext.me
Find out more:
Build trust and transparency with your customers by providing digital vehicle inspections that can include attached images and video to better illustrate your repair recommendations. Eliminate the grease and guesswork of handwritten inspections.
Find out more:
Gain the confidence of delivering vehicles to customers in the condition they expected and paid for with no residual issues such as left behind grease or loose belts, hoses, and caps. Quality Control implementation results in customer retention, add-on sales, shop credibility, and a positive reputation.
What our clients are saying about us.
"Our customers love the fact that we can keep them in the loop constantly while we service their cars. They also love the digital inspection reports with pictures, and lastly the love the appointment reminders as well as the thank you for your business follow ups."
Allman’s Automotive – Groveland, MA
"With your auto texting software, we can now communicate with our customers very promptly and professionally. And, it literally takes about 15 seconds to do so. At our store, this system has almost replaced an employee; so, needless to say, we can get more work done and operate in a more professional manner."
Tires First – Columbus, GA
"We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autotext.me has helped eliminate 4-5 minute customer update calls with the click of a button."
Christian Brothers Automotive – South Tulsa
“Customers have reacted positively to text updates. Work flow monitoring has improved.”
A-D Tire and Chassis – Terrell, TX
"We explain the system to customers at check-in and they are always very impressed. It sends the message that we’re a leader when it comes to innovating and customers automatically assume that’s the same throughout our business. Autotext.me is one of the best tools we have at our disposal."
Eagle Transmission – Houston, TX
“We've implemented the system at one of the stores. Customers are loving it! Every customer comments on it. Many have said that they like the fact that in just a second they can know the status of their car.”
Christian Brothers Automotive – Hamilton Mill
"The response from our customers about autotext.me has been AWESOME! Everyone has been super positive! Not only that, but Customer Ready notification to actual pick up time has decreased! autotext.me is definitely setting us apart from other shops! So Stoked."
Roofus “the wrench” Adams
Out Spokin’ Bicycles – Canton, GA